> For the complete documentation index, see [llms.txt](https://gitbook.social.monster/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://gitbook.social.monster/frequently-asked-questions/account.md).

# Account

<details>

<summary>I can't sign in with X account.</summary>

**Answer:** Since the binding of the authorization may expire, you can go to your X account to revoke the authorization, and then log in through the X account again. Or delete the cookie cache through web version.

*Here is a* [*guide*](https://support.google.com/accounts/answer/32050?sjid=1005962916048670978-AP) *on how to delete cookies and cache if you do not know how to do so.*

</details>

<details>

<summary>My twitter account has been suspended, what should i do?</summary>

**Answer:** Unfortunately there is nothing we can do, please kindly reach out to [X Help Centre](https://help.x.com/en) for further assistance.&#x20;

</details>

<details>

<summary>I can't log in with my google account /iOS account / sign up for a new account.</summary>

**Answer:** Please confirm your network connection and confirm whether there is a duplicate account bound. If so, please provide a screenshot to confirm if the submission form cannot be solved.&#x20;

</details>

<details>

<summary>I can't sign in with an early bird account. </summary>

**Answer:** Early bird registration is bound and logged in through X, because the authorization binding may be expired. Please kindly go to your X account to revoke the authorization, and log in again through X account to try it.&#x20;

</details>

<details>

<summary>My account has been deleted, why can I still log in?</summary>

**Answer:** Since it takes time for the account to be deleted and the information on the chain is processed, you can still log in for the time being.&#x20;

</details>

<details>

<summary>I want to create a new account, so I deleted my old account, but i cannot re-register with the same account.</summary>

**Answer:** The reason is that the on-chain data processing takes time, please be patient for the deleting progress.

</details>

<details>

<summary>I want to restore my account since I've accidentally deleted my account. </summary>

**Answer:** Sorry to hear that and we will be working on it as soon as you inform us.&#x20;

</details>
