Account

I can't sign in with X account.

Answer: Since the binding of the authorization may expire, you can go to your X account to revoke the authorization, and then log in through the X account again. Or delete the cookie cache through web version.

Here is a guide on how to delete cookies and cache if you do not know how to do so.

My twitter account has been suspended, what should i do?

Answer: Unfortunately there is nothing we can do, please kindly reach out to X Help Centre for further assistance.

I can't log in with my google account /iOS account / sign up for a new account.

Answer: Please confirm your network connection and confirm whether there is a duplicate account bound. If so, please provide a screenshot to confirm if the submission form cannot be solved.

I can't sign in with an early bird account.

Answer: Early bird registration is bound and logged in through X, because the authorization binding may be expired. Please kindly go to your X account to revoke the authorization, and log in again through X account to try it.

My account has been deleted, why can I still log in?

Answer: Since it takes time for the account to be deleted and the information on the chain is processed, you can still log in for the time being.

I want to create a new account, so I deleted my old account, but i cannot re-register with the same account.

Answer: The reason is that the on-chain data processing takes time, please be patient for the deleting progress.

I want to restore my account since I've accidentally deleted my account.

Answer: Sorry to hear that and we will be working on it as soon as you inform us.