Wallet
I've topped up my assets but I haven't receive a mission bonus.
Answer: You have to wait until the system UTC+0 00:00 to be updated, and the point bonus will appear. At present, deposit & withdrawal are all belong to Base Chain, and only 4 currencies are supported (OwO/ETH/USDC/DAI)
I've topped up / withdraw my assets but the assets are not showing up.
Answer: Please check the transaction on BaseScan and confirm your deposit / withdrawal status. If the TXID display is normal, please fill in the form.
I cannot use my AA wallet, why?
Answer: Please take a screenshot and check your network status. Fill in the form if the problem cannot be solved.
What should I do if I accidentally hit another chain?
Answer: There is nothing can be done since the payment and transfer on the chain cannot be cancelled, please pay extreme attention to which chain should be selected next time.
How do I link my wallet / know if my wallet is bound?
Answer: Please refer to the OwOG NFT page and follow the instruction provided.
What to do if my wallet get hacked?
Answer: Since it is not possible to rebind the wallet at present, in order to ensure the safety of your assets, please re-create your SoMon account and re-create a new Web3 wallet to avoid further losses. SoMon will have multiple seasons that can be added at any time. Reminder: Please do not use screenshots or cloud access to the "notes" and "passwords" of Web3 (EVM) wallets to avoid doubts about the security of assets.
Why is my wallet before Vampire Attack was not bound?
Answer: Because the binding of vampire attack is the same as the wallet binding, and currently if there is a bound wallet, the system will default to the assets of this wallet as a bonus points. IN OTHER WORDS, ONLY THE FIRST BOUND WEB3 (EVM/EOA) WALLET WILL BE IDENTIFIED.
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