Wallet

chevron-rightI've topped up my assets but I haven't receive a mission bonus. hashtag

Answer: You have to wait until the system UTC+0 00:00 to be updated, and the point bonus will appear. At present, deposit & withdrawal are all belong to Base Chain, and only 4 currencies are supported (OwO/ETH/USDC/DAI)

chevron-rightI've topped up / withdraw my assets but the assets are not showing up. hashtag

Answer: Please check the transaction on BaseScan and confirm your deposit / withdrawal status. If the TXID display is normal, please fill in the formarrow-up-right.

chevron-rightI cannot use my AA wallet, why?hashtag

Answer: Please take a screenshot and check your network status. Fill in the formarrow-up-right if the problem cannot be solved.

chevron-rightWhat should I do if I accidentally hit another chain?hashtag

Answer: There is nothing can be done since the payment and transfer on the chain cannot be cancelled, please pay extreme attention to which chain should be selected next time.

chevron-rightWhat to do if my wallet get hacked?hashtag

Answer: Since it is not possible to rebind the wallet at present, in order to ensure the safety of your assets, please re-create your SoMon account and re-create a new Web3 wallet to avoid further losses. SoMon will have multiple seasons that can be added at any time. Reminder: Please do not use screenshots or cloud access to the "notes" and "passwords" of Web3 (EVM) wallets to avoid doubts about the security of assets.

chevron-rightWhy is my wallet before Vampire Attack was not bound?hashtag

Answer: Because the binding of vampire attack is the same as the wallet binding, and currently if there is a bound wallet, the system will default to the assets of this wallet as a bonus points. IN OTHER WORDS, ONLY THE FIRST BOUND WEB3 (EVM/EOA) WALLET WILL BE IDENTIFIED.

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